Associate Support Consultant (all genders)

Lucanet Group(13 days ago)

HybridFull TimeJunior$72,357 - $95,909 (estimated)User Support

About this role

Lucanet is a SaaS CFO solution platform used by over 5,500 companies to automate consolidation, planning, reporting, and more. The User Support role is part of the customer-facing support team that helps customers get value from the Lucanet software and associated third-party tools while promoting a high level of satisfaction. The company emphasizes collaboration, continuous improvement, and inclusive culture across its 850+ employees.

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Required Skills

Customer Support
Troubleshooting
Accounting
Data Imports
Knowledge Articles
Escalation
Excel
Communication
Collaboration
Multilingual

Qualifications

Training in Business Administration
C1 English
C1 French

About Lucanet Group

lucanet.com

LucaNet is a CFO solution platform that delivers cloud-first, AI-elevated software for finance teams, designed to reimagine and automate core financial processes. Its suite covers group consolidation and close management, planning & forecasting, statutory and management reporting, and analytics — all delivered as integrated workflows with enterprise-grade controls, auditability, and regulatory compliance. Finance leaders and mid-market to enterprise organizations use LucaNet to shorten close cycles, increase transparency, and centralize planning and reporting across the business.