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Associate Support Engineer at Microsoft - ApplyBlast

Associate Support Engineer

Microsoft

1 month ago

4.0 on Glassdoor

India

Onsite

Full Time

Junior

0 applicants

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About this role

The Associate Support Engineer role involves managing multiple customer environments within a 24/7 NOC/Monitoring Centre, ensuring incidents are resolved within agreed service level agreements. The position requires analyzing and troubleshooting complex technical issues while maintaining Windows Server and VMware environments. This role demands strong communication skills and the ability to work rotational shifts in a fast-paced setting.

Responsibilities

Manage multiple customer environments and respond to incidents within SLA
Analyze and troubleshoot complex technical issues in Windows and VMware environments
Identify patterns and initiate problem management to address root causes

Skills

Qualifications

Cisco CCNAMicrosoft MCSE

About Microsoft

microsoft.com

Headquarters

Redmond, Washington, United States

Company Size

10001+ employees

Founded

1975

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