Associate Systems Engineer (SaaS Operations)
Acumatica
About this role
This role involves managing the operational health of SaaS environments, particularly Acumatica deployments, through incident management, system maintenance, and support. The candidate will work with cloud services, databases, and web platforms to ensure high service quality and efficiency, focusing on continuous improvement and customer satisfaction.
Skills
Qualifications
About Acumatica
acumatica.comAcumatica is a cloud-native ERP and business management platform that delivers real-time financials, distribution, manufacturing, CRM, project accounting and industry-specific suites. It emphasizes mobile access, open APIs and a customer-centric licensing model that scales by system resources rather than per-user, enabling businesses to run processes anytime, anywhere. The platform is extensible and supported by a global partner ecosystem for integrations and customizations. Organizations choose Acumatica for modern cloud architecture, real-time visibility, and flexible deployment across growing mid-market companies.
About Acumatica
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$30k – $60k
per year