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Associate Technical Account Manager at Recorded Future - ApplyBlast

Associate Technical Account Manager

Recorded Future

28 days ago

3.6 on Glassdoor

Boston, Massachusetts, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

Recorded Future is seeking an Associate Technical Account Manager to support customer accounts and drive value from the company's products and services. This role involves learning foundational customer success processes, coordinating services, and assisting with technical use cases under the guidance of senior team members. The position requires a proactive learner with a customer-focused mindset and foundational knowledge in cybersecurity or intelligence.

Responsibilities

Support customer accounts to realize value from products and services
Handle customer support escalations and drive customer lifecycle
Coordinate scheduling and delivery of licensed Professional Services

Skills

Qualifications

Bachelor's Degree in cybersecurity, computing science, information systems, intelligence studies, or a related field

About Recorded Future

recordedfuture.com

Headquarters

Somerville, Massachusetts, United States

Company Size

501-1000 employees

Founded

2009

View Profile

Recorded Future is a cybersecurity company that delivers real-time, actionable threat intelligence and analytics to help organizations mitigate risk, prioritize threats, and proactively secure their environments. Its cloud-based platform combines large-scale data collection, context enrichment, machine learning, and automation (including Autonomous Threat Operations) to surface prioritized indicators, adversary insights, and alerts. Recorded Future publishes research (such as its State of Threat Intelligence reports), offers maturity assessments, and integrates with security toolchains so teams can operationalize intelligence across workflows. Enterprises use it to inform strategic decisions, accelerate investigations, and shorten time to detection and response.