Associate Technical Support Consultant ( MS SQL, Troubleshooting / Analytical Skills)

Altera Digital Health India(1 month ago)

RemoteFull TimeJunior$59,065 - $79,140 (estimated)Technical Support

About this role

An Associate Technical Support Consultant at Altera Digital Health provides technical support for healthcare IT products and assists customers and internal teams in resolving product issues. The role sits within the support organization and operates on an evening shift (5pm–2am) supporting international clients remotely from Pune. It is an early-career position focused on maintaining product stability, collaborating with product development, and contributing to documentation and knowledge transfer.

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Required Skills

SQL Queries
MS SQL
T-SQL
Windows Server
HL7
Troubleshooting
Application Support
Product Support
Performance Troubleshooting
SDLC

+5 more

Qualifications

Allscripts/Altera Certifications
Microsoft Certifications
Healthcare Informatics Certifications

About Altera Digital Health India

alterahealth.com

Altera Digital Health is a global healthcare IT company with more than 30 years of experience helping health systems and provider organizations modernize and optimize electronic health records (EHRs). They deliver solutions and services across EHR usability, interoperability, infrastructure modernization, and managed services to improve clinical workflows, data exchange, and operational performance. Altera partners with organizations of all sizes worldwide to provide consulting, technical implementation, and ongoing support that unlocks better patient care and measurable value from health IT investments.