Associate Technical Support Consultant ( MS SQL, Troubleshooting / Analytical Skills)

Altera Digital Health

3 months ago

3.1 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

An Associate Technical Support Consultant at Altera Digital Health provides technical support for healthcare IT products and assists customers and internal teams in resolving product issues. The role sits within the support organization and operates on an evening shift (5pm–2am) supporting international clients remotely from Pune. It is an early-career position focused on maintaining product stability, collaborating with product development, and contributing to documentation and knowledge transfer.

Skills

Qualifications

Allscripts/Altera CertificationsMicrosoft CertificationsHealthcare Informatics Certifications

About Altera Digital Health

alterahealth.com

Altera Digital Health is a global healthcare IT company with more than 30 years of experience helping health systems and provider organizations modernize and optimize electronic health records (EHRs). They deliver solutions and services across EHR usability, interoperability, infrastructure modernization, and managed services to improve clinical workflows, data exchange, and operational performance. Altera partners with organizations of all sizes worldwide to provide consulting, technical implementation, and ongoing support that unlocks better patient care and measurable value from health IT investments.