Associate, Technical Support Engineer (Hybrid, Costa Rica)
Armis Security
About this role
Armis is seeking a Technical Support Engineer to provide second-level support to US-based customers, helping resolve complex technical security issues and supporting the deployment and ongoing use of their cybersecurity products, especially those involving unmanaged and IoT devices.
Skills
About Armis Security
armis.comArmis is a cybersecurity company that provides an agentless asset intelligence and security platform to discover and monitor every connected device across IT, OT, IoT and unmanaged device environments. The platform delivers continuous asset inventory, behavioral threat detection, vulnerability and risk scoring, and real‑time response and enforcement through integrations with network, endpoint, and security tools. Enterprises in healthcare, manufacturing, retail and critical infrastructure use Armis to reduce attack surface, detect anomalous device behavior, and automate remediation of device‑related risks.
Recent company news
The AI JournalArmis Named a Leader for Second Consecutive Year in 2026 Gartner® Magic Quadrant™ for CPS Protection Platforms
7 hours ago
The Times of IsraelIsraeli cyber startup Armis nears deal to be sold to ServiceNow for up to $7b — report
Dec 14, 2025
Industrial CyberServiceNow set to acquire Armis for $7.75 billion, expanding cyber exposure and OT security capabilities
Jan 5, 2026
Techzine GlobalServiceNow buys security firm Armis for $7.75 billion
Dec 23, 2025
Business WireServiceNow to acquire Armis to expand cyber exposure and security across the full attack surface in IT, OT, and medical devices for companies, governments, and critical infrastructure worldwide
Dec 23, 2025
About Armis Security
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Armis Security.
Salary
$50k – $70k
per year