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© All Rights Reserved. ApplyBlast.com
Kaseya
Kaseya is seeking a motivated Associate Technical Support Engineer (L1) to serve as the first point of contact for technical problems, focusing on Linux-based environments and network troubleshooting for its Backup and restore product portfolio. The role involves handling incoming tickets, diagnosing issues, and providing timely solutions to customers and partners. This entry-level position requires strong communication skills and the ability to work in a 24/7 rotational shift framework.
Headquarters
Miami, Florida, United States
Company Size
5001-10000 employees
Founded
2000
Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kaseya.
Kaseya didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
Technical Support Engineer - L1 (Backup Product) | 30k Signing Bonus!
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