Associate Technical Support Engineer
ChargePoint(4 days ago)
About this role
ChargePoint is seeking an Associate Technical Support Engineer to provide technical expertise in resolving issues related to their cloud solutions. The role involves monitoring software platforms, collaborating with service teams, and working within an ITIL framework to minimize downtime.
Required Skills
- OCPP
- OCPI
- OICP
- MS Office
- Troubleshooting
- Analytical Thinking
- Communication
- Incident Management
- SaaS
- ITIL
About ChargePoint
chargepoint.comChargePoint is a leading electric vehicle (EV) charging company that operates one of the world’s largest networks of charging stations across the U.S., Europe and Australia. It designs and sells charging hardware for homes, businesses and fleets and provides cloud-based software, network services and a mobile app for station management, payments and driver access. ChargePoint partners with property owners, fleets, automakers and utilities to deploy, monitor and scale charging infrastructure. Its platform emphasizes interoperability, roaming and analytics to help accelerate EV adoption and reduce transportation emissions.
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