Associate, WFM Automation
Philip Morris International(1 day ago)
About this role
An Associate, WFM Automation at Concentrix is responsible for automating workforce management tasks through VBA programming and data analysis, contributing to operational efficiency. The role involves developing dashboards, analyzing business needs, and supporting contact center workforce strategies. It is centered on leveraging technical skills to improve performance metrics and operational processes.
Required Skills
- VBA
- Excel
- Power BI
- Access
- Data Analysis
- Automation
- Contact Centre
- Workforce Management
- Project Management
- Database
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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