Associate, WFM Automation
CNX
About this role
An Associate, WFM Automation at Concentrix is responsible for automating workforce management tasks through VBA programming and data analysis, contributing to operational efficiency. The role involves developing dashboards, analyzing business needs, and supporting contact center workforce strategies. It is centered on leveraging technical skills to improve performance metrics and operational processes.
Skills
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for CNX.
Salary
$58k – $80k
per year