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ATM Supervisor at Absa Bank - ApplyBlast

ATM Supervisor

Absa Bank

3 months ago

3.7 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

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About this role

This role ensures the safe, reliable, and customer-centric operation of ATMs by maintaining high availability, managing cash levels, and resolving technical issues quickly. The position involves monitoring ATM usage, controlling risks, and supporting business growth through effective network management. It also includes leading the remote ATM team to meet performance targets while adhering to internal policies and regulatory standards.

Responsibilities

Manage ATM cash levels and ensure high availability
Resolve ATM technical issues and customer complaints promptly
Lead and develop the remote ATM operations team
Monitor ATM usage trends and suggest performance improvements
Ensure compliance with internal policies and regulatory standards

Skills

Qualifications

Higher Certificate in Business, Commerce, and Management StudiesAdvanced National Vocational Certificate in Business, Commerce, and Management Studies