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© All Rights Reserved. ApplyBlast.com
Trax Technologies
This role serves as the primary point of contact for customers and carriers, handling support requests via email, ticket, or phone. The position involves analyzing issues, providing resolutions within the Global Support Services scope, and managing ticket lifecycles to ensure timely closure. The role also includes documenting workflows, creating reports, and advocating for continuous improvement within a fast-paced environment.
Headquarters
Irving, Texas, United States
Company Size
501-1000 employees
Founded
1993
Trax Technologies is a global freight audit and spend-management provider that helps shippers and logistics teams control and optimize transportation costs. Its AI-powered platform automates invoice auditing, payment validation, contract compliance and claims recovery while delivering visibility and analytics to identify savings and mitigate risk. Trax integrates with carriers, TMS and ERP systems to centralize data and streamline processes across complex global supply chains. Enterprises use Trax for its automation, analytics and global coverage to reduce costs, improve cash flow and increase audit accuracy.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Trax Technologies.
Trax Technologies didn’t post a salary, so this is our estimate from similar listings.
40% above the average for this role