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© All Rights Reserved. ApplyBlast.com
Hipcamp
Hipcamp is seeking a Customer Support Guide to handle camper and host inquiries across phone, email, and social media, providing technical and hospitality assistance on the platform. The role involves troubleshooting bookings, payments, listings, and policy questions, de‑escalating issues, and contributing feedback to product teams while working remotely on a scheduled shift pattern.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2013
Hipcamp is a marketplace and mobile app for discovering and booking campsites, RV parks, cabins, glamping and other unique outdoor stays across national parks, private land and commercial campgrounds. It connects campers with landowners and hosts through searchable listings, maps, reviews and reservation tools for tent sites, RV hookups, cabins and glamping units. Founded in San Francisco in 2013 by Alyssa Ravasio, Hipcamp operates across the US, Canada, UK and Australia and emphasizes access to outdoor experiences on both public and private land. Travelers use Hipcamp for its curated outdoor inventory, easy-to-use booking experience and community-driven reviews.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hipcamp.
Hipcamp didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role