Authorization/Eligibility Team Lead

The Authorization/Eligibility Team Lead oversees the daily operations of a team responsible for verifying patient insurance coverage, determining eligibility for services, and obtaining prior authorizations to ensure timely access to care. This role provides leadership, training, and support to team members while monitoring productivity, accuracy, and compliance with insurance requirements and organizational policies. The Team Lead works closely with insurance companies, healthcare providers, and internal departments to resolve authorization issues, reduce claim denials, improve workflows, and ensure efficient revenue cycle operations while maintaining excellent customer service and patient satisfaction.