Auto Collision Estimator

The Collision Estimator at Gerber Collision & Glass acts as a Service Advisor to provide exceptional customer experiences by accurately assessing vehicle damage, documenting repairs, and coordinating needs throughout the process. This role ensures alignment with all team members and insurance requirements to achieve the facility's key performance indicators while guiding customers through the repair journey. Success depends on maintaining communication with stakeholders, understanding relevant insurance programs, and adhering to strict operational standards like WOW Operating Ways.