Automation L2

NTT DATA,(3 months ago)

Mumbai, IndiaOnsiteFull TimeMedior$67,173 - $91,134 (estimated)Information Technology

About this role

A Cross Technology Managed Services Engineer (L2) at NTT DATA supports and sustains clients' IT infrastructure as part of a global managed services organization. The role focuses on ensuring service continuity and client satisfaction through monitoring, escalation handling, and collaboration across teams. It sits within NTT DATA's technical services offering, supporting enterprise-scale IT operations.

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Required Skills

Managed Services
ServiceNow
ITIL
Incident Management
Change Management
Ticketing
Vendor Management
Automation
Disaster Recovery
Communication

Qualifications

Bachelor's Degree in IT/Computing or Equivalent Experience

About NTT DATA,

global.ntt

At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

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