Automation Support Engineer

Rewst(2 months ago)

RemoteFull TimeJunior$90,000 - $100,000ROC

About this role

The Automation Support Engineer at Rewst is responsible for responding to client queries and resolving technical issues related to the company’s automation platform for Managed Service Providers. This role involves shadowing senior team members to enhance technical skills, contributing to documentation, and engaging in client communication to clarify solutions. With a focus on learning and growth, the position prepares individuals for advancement within the technical support field. Basic proficiency in PowerShell and experience in an MSP environment are preferred.

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Required Skills

Client Interaction
Issue Resolution
Documentation
Technical Skill Development
Problem-Solving
Team Collaboration
Communication Skills
PowerShell
MSP Experience
Customer Support

About Rewst

rewst.io

Rewst is a low-code automation platform designed specifically for Managed Service Providers (MSPs) to enhance their operational efficiency by streamlining workflows through user-friendly tools. By integrating with various tools, Rewst enables users to automate repetitive tasks without requiring extensive coding knowledge, thereby improving productivity and consistency while reducing operational costs. Their Robotic Operations Center (ROC) provides support and resources to help users create and optimize their workflows, making automation accessible for businesses of all sizes. Based in Tampa, Florida, Rewst is dedicated to enabling MSPs to focus on higher-value tasks by offloading the mundane ones to automation.

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