Automotive Case Management (Bilingual: Spanish and English) (Remote)

Philip Morris International(7 days ago)

RemoteFull TimeMedior$34,000 - $43,680Customer Support

About this role

An Automotive Case Management (Bilingual: Spanish/English) Remote role focused on providing customer service and technical support related to automotive products. The role involves resolving customer inquiries and escalations, collaborating with customers and dealerships, and delivering exceptional customer experiences from home.

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Required Skills

Customer Service
Automotive Knowledge
Problem Solving
Bilingual
Communication
Technical Support
Multi-tasking
Computer Operations
Knowledge Base
CRM

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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