Automotive Claims Customer Service Specialist - Bilingual Preferred
Protective
About this role
The Automotive Claims Customer Service Specialist supports the claims department by managing high call and email volumes, assisting customers with contract terms, initiating claims, reviewing claim files, and processing claim payments. The role involves delivering customer service, administrative tasks, and collaboration across teams, with a focus on claims in the automotive or insurance industry.
Skills
About Protective
protective.comProtective is a U.S. insurance company that helps individuals and families protect their financial future through life insurance and annuity products. It offers a range of solutions — including term and permanent life policies and annuities for retirement income and estate planning — sold directly and through financial professionals. Protective also provides online account management, claims and payment services, and resources for beneficiaries and advisors. Customers rely on the company for affordable, practical protection and retirement-focused financial solutions.
Recent company news
Reinsurance NewsProtective Life to acquire Abry Partners’ portfolio company
Nov 3, 2025
Law360Protective Gear Co. Misled On Tariffs, Acquisitions, Suit Says
1 week ago
Business WireProtective Life Corporation Taps Tennis Icon John Isner as Brand Ambassador
1 week ago
NatureThe co-inhibitory receptor TIGIT promotes tissue-protective functions in T cells
Oct 15, 2025
Business Alabama MagazineProtective acquires California company
Oct 31, 2025
About Protective
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Protective.
Salary
$36k – $40k
per year