Automotive Claims Customer Service Specialist - Bilingual Preferred

Protective

1 day ago

3.5 on Glassdoor

Cleveland, OH

Onsite

Full Time

Junior

0 applicants

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About this role

An Automotive Claims Customer Service Specialist supports the claims department by managing a high volume of calls and emails, assisting customers with contract terms, initiating claims, and reviewing claim files. The role involves delivering customer service, administrative tasks, and claims processing while working onsite in Strongsville, OH initially and potentially working remotely later.

Skills

Qualifications

Bachelor’s degree or equivalent work experience2+ years of clerical/administrative experience2+ years of customer service experience2+ years of call center experience

About Protective

protective.com

Protective is a U.S. insurance company that helps individuals and families protect their financial future through life insurance and annuity products. It offers a range of solutions — including term and permanent life policies and annuities for retirement income and estate planning — sold directly and through financial professionals. Protective also provides online account management, claims and payment services, and resources for beneficiaries and advisors. Customers rely on the company for affordable, practical protection and retirement-focused financial solutions.