Automotive Customer Service Representative (MX)

The Automotive Customer Service Representative manages end-to-end order execution for automotive customers, serving as the primary point of contact for order status, delivery performance, and issue resolution. This role coordinates closely with Sales, Procurement, Production, Expediting, Finance, and Logistics to ensure accurate order entry, proactive issue resolution, and on-time delivery. The position requires strong analytical problem-solving skills and effective communication to align customer demand with mill lead times and shipping constraints.