Automotive Service Advisor - Mercedes-Benz

Murgado Automotive Group(1 month ago)

Barrington, ILOnsiteFull TimeMedior$54,606 - $74,189 (estimated)Service

About this role

The Automotive Service Advisor at Mercedes-Benz of Barrington serves as the primary liaison between customers and the service department at a luxury automotive dealership. The role focuses on guiding customers through the service process while upholding the brand’s commitment to excellence. The advisor ensures a premium customer experience consistent with Mercedes-Benz standards within a supportive, growth-oriented team environment.

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Required Skills

Customer Greeting
Issue Diagnosis
Service Coordination
Customer Communication
Service Estimating
Record Keeping
Customer Satisfaction
Problem Solving
Attention To Detail
Automotive Knowledge

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About Murgado Automotive Group

murgadoautomotivegroup.com

Murgado Automotive Group is a multi-location dealership group headquartered in Miami with showrooms in Miami, Stuart and Jacksonville (FL), Edison (NJ), Chicago (IL), and Richmond (VA). The group offers a large selection of new and pre-owned vehicles and provides full dealership services including sales, financing, service and parts. Their website features online inventory, digital retail tools and scheduling to help customers browse vehicles and customize payments remotely. Murgado positions itself as a regional dealer network serving drivers across Florida, the Midwest and the Mid‑Atlantic.