Automotive Service Advisor - Mercedes-Benz

Murgado Automotive Group(1 year ago)

Midlothian, VAOnsiteFull TimeMedior$48,213 - $65,646 (estimated)Service

About this role

An Automotive Service Advisor at Mercedes-Benz of Midlothian serves as the primary customer contact in the dealership service department, advising customers on maintenance and coordinating vehicle repairs. The role represents a luxury brand and focuses on delivering exceptional customer experiences while supporting technicians and managing repair documentation.

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Required Skills

Customer Service
Communication
Time Management
Organization
Vehicle Maintenance
Repair Coordination
Parts Coordination
Relationship Building

Qualifications

High School Diploma or Equivalent
Driver's License
Technical Training (Preferred)
Customer Service Training (Preferred)

About Murgado Automotive Group

murgadoautomotivegroup.com

Murgado Automotive Group is a multi-location dealership group headquartered in Miami with showrooms in Miami, Stuart and Jacksonville (FL), Edison (NJ), Chicago (IL), and Richmond (VA). The group offers a large selection of new and pre-owned vehicles and provides full dealership services including sales, financing, service and parts. Their website features online inventory, digital retail tools and scheduling to help customers browse vehicles and customize payments remotely. Murgado positions itself as a regional dealer network serving drivers across Florida, the Midwest and the Mid‑Atlantic.

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