American Automobile Association
The Service Advisor at AAA is responsible for delivering an outstanding member experience while facilitating the workflow of technicians. This role involves effective communication with customers to accurately diagnose service needs, explain services and charges, and ensure high levels of customer satisfaction throughout the service process.
American Automobile Association (AAA) is a federation of regional clubs across North America that provides automotive services, travel planning, insurance and financial services. AAA offers 24/7 roadside assistance, a network of approved auto repair facilities, and member discounts on hotels, dining, entertainment, and travel, supported by planning tools such as TripTik and Trip Canvas.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for American Automobile Association.
AAA Life Adopts One Inc’s Insurance-Focused Digital Payment Processing Platform
May 15, 2025
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