Automotive Service Advisor
American Automobile Association(1 month ago)
About this role
A Service Advisor at AAA is the primary member-facing representative in the automotive service center, focused on delivering an outstanding customer experience and ensuring smooth coordination of vehicle service operations. The role supports communication between members and technicians and helps manage administrative and scheduling functions to maintain efficient shop workflow.
Required Skills
- Customer Service
- Communication
- Organization
- Negotiation
- Math
- Computer Skills
- Automotive Knowledge
- Manual Transmission
- Diagnostics
- Parts Estimation
+2 more
Qualifications
- Valid Driver's License
- High School Diploma or GED
- 3-5 Years Industry Experience
- Automotive Service Excellence (ASE) Certification (Desired)
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