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Automotive Service Advisor at BCAA - ApplyBlast

Automotive Service Advisor

BCAA

4 months ago

3.9 on Glassdoor

Nanaimo, BC

Onsite

Full Time

Junior

0 applicants

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About this role

The Automotive Service Advisor at BCAA manages the complete customer experience for vehicle repairs at the Nanaimo location, acting as a trusted advisor on costs, schedules, and preventative maintenance. This role involves coordinating repairs, finalizing sales, and ensuring smooth communication between customers, service teams, and parts inventory. Candidates must possess strong communication skills, technical understanding of automotive services, and a commitment to maintaining excellent customer relationships.

Responsibilities

Greet and check in customers entering the automotive service centre
Provide repair estimates and obtain customer approval for work
Maintain appointment schedules and coordinate service team communication
Finalize sales and conduct customer follow-up after vehicle repairs
Manage parts shipping and receiving duties within the facility

Skills

Qualifications

Minimum of two years experience in automotive field as Service Advisor or Service Writer

About BCAA

bcaa.com

Headquarters

Burnaby, British Columbia, Canada

Company Size

1001-5000 employees

Founded

1906

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