Hyundai USA
The Automotive Service Advisor serves as the primary point of contact for customers regarding vehicle status, repairs, and diagnostics, taking ownership of the service lane experience. This role involves managing customer interactions, scheduling technician appointments, and ensuring a high level of customer satisfaction through effective communication and service process guidance. The position requires collaboration with technicians and team members to facilitate loaner availability, warranty processing, and accurate repair order documentation.
Headquarters
Fountain Valley, California, United States
Company Size
1001-5000 employees
Founded
1986
Hyundai USA is the American arm of Hyundai Motor Company, offering a broad lineup of cars, SUVs, and electric vehicles. The official site provides information on vehicles, features, offers, inventory, and dealer locations to help customers explore options and find nearby dealers. It offers tools for viewing specifications, scheduling test drives, and building or configuring vehicles with available options. Hyundai emphasizes value, safety, and eco-innovation across a nationwide dealer network with seamless online access to information and purchasing support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hyundai USA.