Automotive Technical Helpdesk Specialist (Spanish and English)
MSX International
About this role
A Technical Helpdesk Specialist in automotive technology provides expert support on vehicle diagnostics and repairs, particularly focusing on electric and hybrid vehicles. They assist technicians and internal teams with complex inquiries, document cases, and may conduct vehicle testing to ensure effective service and technical solutions.
Skills
Qualifications
About MSX International
msxi.comMSX International (MSXI) is a global services firm that partners with automotive and mobility companies to deliver customer experience, warranty and claims management, and digital transformation solutions across the vehicle lifecycle. It provides contact center and field-service operations, software and analytics, connected‑vehicle services, and dealer/support solutions designed to improve customer loyalty and reduce cost-to-serve. MSXI serves OEMs, dealers, and mobility providers worldwide with technology-enabled, data-driven operations and managed services.
About MSX International
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for MSX International.
Salary
$50k – $70k
per year
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