msccn.com
The Automotive Technical Service Representative provides first‑level technical assistance to customers via phone, email, chat, or social media, addressing questions and issues related to automotive devices and connectivity. The role involves troubleshooting, de‑escalating concerns, documenting interactions, and escalating when necessary while maintaining a fast‑paced, customer‑focused environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for msccn.com.
44% below the average for this role
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