MSX International
This role serves as a second-level technical support expert for dealers and workshops, resolving complex diagnostic and repair cases for mechanical, electrical, and hybrid/electric vehicle systems. The specialist guides technicians through troubleshooting processes, coaches staff on competence gaps, and documents technical issues for the manufacturer. The position focuses on improving repair quality and customer satisfaction by providing remote technical guidance across the Dutch-speaking market.
MSX International (MSXI) is a global services firm that partners with automotive and mobility companies to improve sales performance, repair optimization and compliance, parts and accessories sales, and customer engagement across the vehicle lifecycle. MSXI delivers its solutions through a combination of learning programs, data-driven insights, field teams, service hubs, and technology platforms powered by AI. It serves OEMs, dealers, leasing companies, and mobility providers worldwide, helping them enhance operational efficiency, customer satisfaction, and business growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSX International.
33% above the average for this role