MSX International
The Automotive Technical Support Engineer provides remote technical assistance to German-speaking dealer workshops, diagnosing vehicle faults and guiding technicians to effective repairs. This role leverages hands-on diagnostic experience to analyze fault codes, live data, and repair information, ensuring vehicles are fixed correctly the first time. The position involves documenting cases, escalating complex issues, and contributing to engineering teams by identifying recurring problems.
MSX International (MSXI) is a global services firm that partners with automotive and mobility companies to improve sales performance, repair optimization and compliance, parts and accessories sales, and customer engagement across the vehicle lifecycle. MSXI delivers its solutions through a combination of learning programs, data-driven insights, field teams, service hubs, and technology platforms powered by AI. It serves OEMs, dealers, leasing companies, and mobility providers worldwide, helping them enhance operational efficiency, customer satisfaction, and business growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSX International.
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