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Availability Manager at AT&T - ApplyBlast

Availability Manager

AT&T

16 days ago

3.4 on Glassdoor

Columbia, Maryland, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Availability Manager ensures operational excellence and service availability within a mission-critical government contract environment. This role involves supervising 24x7 operations staff, leading incident response during critical outages, and driving process improvements to meet service level objectives. The position requires strong leadership, technical troubleshooting skills, and the ability to manage staff scheduling and performance in a fast-paced setting.

Responsibilities

Supervise 24x7 operations center staff and ensure SLA compliance
Lead incident response during critical outages and coordinate resources
Implement core business processes and drive operational efficiency improvements

Skills

Qualifications

Bachelor's degree in engineeringTS/SCI with polygraph

About AT&T

att.com

Headquarters

Dallas, Texas, United States

Company Size

10001+ employees

Founded

1876

View Profile

AT&T is a leading telecommunications provider offering wireless service and home internet (AT&T Fiber). The site features promotions on smartphones and unlimited data plans, with 24/7 support and tools to pay bills and manage accounts online.