Aviation Customer Service Representative

The Aviation Customer Service Representative provides elite-level customer service to crew and passengers at Freeman Jet Center, ensuring an extraordinary stay through concierge services and proactive preparation for incoming aircraft. This role involves collaborating with ground personnel to complete and invoice all ground services while maintaining a welcoming environment for private, military, and commercial aviation clients. The position requires a customer-focused individual to manage reservations, record preferences, and uphold high hospitality standards within a fast-paced FBO setting.