AVP - Contact Center Technology Solutions
PRA Group
About this role
This role leads the enterprise contact center technology function with a strong emphasis on implementing and optimizing the Genesys Cloud CCaaS platform at PRA Group. It is based out of the company’s global headquarters in Norfolk, VA and operates in a hybrid work model. The position partners closely with senior leadership and cross-functional stakeholders to guide the CCaaS roadmap and vendor ecosystem.
Skills
Qualifications
About PRA Group
pragroup.comPRA Group delivers nonperforming loan solutions that drive success through a long-term focus and customer care.
Recent company news
PR NewswirePRA Group Reports Fourth Quarter and Full Year 2025 Results
2 weeks ago
MarketBeatPRA Group (NASDAQ:PRAA) Stock Price Down 5.7% - Here's Why
1 day ago
Yahoo FinancePRA Group, Inc. Q4 2025 Earnings Call Summary
2 weeks ago
NasdaqPRA Group Inc. Announces Climb In Q4 Profit
2 weeks ago
Seeking AlphaPRA Group: A Better Quarter Is Welcome, But A Lot Of Work Remains (NASDAQ:PRAA)
2 weeks ago
About PRA Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for PRA Group.
Salary
$105k – $139k
per year