AVP, Insurance Sales and Service (P&C ) Contact Center
USAA(28 days ago)
About this role
An AVP, Insurance Sales and Service at USAA leads Property & Casualty contact center operations across multiple locations, providing strategic direction and resource stewardship to optimize sales, service, and retention of personal lines products. The role ensures alignment with business strategy and state regulatory requirements while fostering innovation, accountability, and operational excellence through cross-functional collaboration.
Required Skills
- Leadership
- Contact Center
- Sales
- Service
- Retention
- Budget Management
- Compliance
- Change Management
- Stakeholder Management
- Performance Management
+4 more
Qualifications
- Bachelor's Degree
- CPCU
- AINS
- CIC
- CRM
About USAA
usaajobs.comAt USAA, we know the best way to serve our members is by building the best team. Learn more about careers at USAA and view available jobs here.
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