NorthBay Solutions
A Cloud Infrastructure Support Engineer (L1/L2) provides 24x7 operational support for AWS-hosted environments, ensuring high availability and security for multiple clients. The role involves monitoring, incident resolution, troubleshooting, and escalation within defined SLAs while maintaining documentation. Key duties include managing core AWS services, utilizing monitoring tools, and collaborating with DevOps teams to resolve infrastructure issues.
Headquarters
Andover, Massachusetts, United States
Company Size
201-500 employees
Founded
2007
NorthBay Solutions, an AWS Premier Partner, specializes in Generative AI, AI/ML, Managed Cloud Services, and Cloud Migration. Transform your business today.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NorthBay Solutions.
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