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© All Rights Reserved. ApplyBlast.com
Infinite Computer Solutions
This role involves designing, configuring, and operating the Amazon Connect contact center while building comprehensive reporting and analytics for leadership. The position requires expertise in creating IVR/contact flows, managing quality evaluation, and utilizing SQL for data analysis to produce defensible metrics. The engineer will own the platform end-to-end, including configuration, routing, integrations, and automated daily reporting for a multi-tower service desk.
Headquarters
Rockville, Maryland, United States
Company Size
10001+ employees
Founded
2001
Infinite Computer Solutions is a global digital engineering and IT services firm with more than 20 years of experience. It delivers AI‑enabled transformation, application development and modernization, quality engineering, cybersecurity, and managed services. Infinite provides industry‑specific solutions for healthcare, finance, government, insurance and other sectors to accelerate digital initiatives and improve operational resilience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Infinite Computer Solutions.
Infinite Computer Solutions didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role
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