Kyndryl
Kyndryl is seeking an experienced CCaaS Lead to oversee contact center operations, leveraging expertise in AWS Connect, Avaya Aura suite, and Verint recording solution. The role involves leading a team, ensuring governance, and driving operational excellence while designing and optimizing contact center solutions. The ideal candidate will manage Avaya and Verint systems, develop governance policies, and ensure compliance with regulatory requirements.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
2021
Kyndryl designs, builds, manages, and modernizes the mission-critical technology systems that organizations rely on every day. As a global IT infrastructure services company, it helps clients transform their IT landscapes through modernization, cloud adoption, and managed services. With deep industry and technology expertise, Kyndryl delivers end-to-end solutions—from strategy and design to deployment and ongoing operations—aimed at improving resilience, security, and efficiency. Kyndryl partners with enterprises to run and evolve their technology environments in a fast-changing digital world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kyndryl.
Kyndryl didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role
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