AWS - Solutions Engineer - Hybrid - Norcross, GA
Usan
About this role
USAN is seeking an enthusiastic AWS Solutions Engineer to join their Amazon Connect solutions team. The role involves designing, configuring, and implementing contact center solutions, collaborating with clients and team members, and integrating Amazon Connect with third-party solutions.
Skills
About Usan
usan.comUSAN is a cloud contact-center solutions firm and certified Amazon Connect Partner that helps businesses modernize customer service operations. They design and deploy AI-driven customer experience strategies—using conversational AI, automation, and analytics—to improve efficiency, reduce costs, and boost satisfaction. USAN offers implementation, integration, and managed services to migrate legacy centers to Amazon Connect and leverage AWS tooling. Their focus is on measurable outcomes and delivering real business results.
About Usan
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Usan.
Salary
$78k – $107k
per year