B2O Service Delivery Coordinator (Teaching)

The B2O Service Delivery Coordinator (Teaching) role coordinates the delivery of corporate contracts and provides operational, financial, and administrative support to business, government, and institutional clients. Working closely with Sales, Operations, and Customer Service teams, the role ensures efficient service delivery, meets contractual commitments, and enhances the end-to-end client experience. The position supports customer satisfaction, retention, and business growth across the British Council’s corporate portfolio through effective contract coordination and financial management.