Back Office Executive (Mandarin Speaker)

CXM Direct LLC(1 year ago)

Bukit Bintang, MalaysiaOnsiteFull TimeJunior$42,257 - $57,407 (estimated)Back Office Operations

About this role

A Brokerage Backoffice Business Analyst focused on maintaining operational integrity and client lifecycle management within a stock-broking environment. The role supports compliance, KYC, and fraud operations while working with internal teams and external providers to ensure accurate transaction and client records. Suitable for candidates with a business degree and experience in brokerage backoffice functions.

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Required Skills

Business Analysis
Risk Coordination
Stakeholder Communication
Vendor Liaison
PSP Reconciliation
Ticket Management
Financial Checks
Complaint Handling
KYC Validation
Process Improvement

+2 more

Qualifications

Bachelor's Degree

About CXM Direct LLC

cxmdirect.com

Unable to access the company website to provide an accurate profile. However, based on general knowledge, CXMDIrect is likely a company focused on facilitating customer experience management through various platforms and technology solutions, aimed at enhancing engagement and satisfaction across touchpoints. Their offerings may include analytics, feedback collection, and service optimization tools for businesses striving to improve customer interactions.