Back Office Loan Servicing Team Lead

OppFi(28 days ago)

RemoteFull TimeManager$71,200 - $106,800Customer Solutions

About this role

The Lead for Back Office Loan Servicing will manage a team of operations associates supporting legal operations functions such as Bankruptcy, SCRA, Hardship, and recovery payment processing. The role partners cross-functionally with analytics, risk, and fraud teams, maintains vendor relationships, and supports compliance reviews and audits. This position reports to the Senior Manager of Customer Solutions and contributes to short- and long-term strategy for the back-office team while ensuring manual processes are executed effectively.

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Required Skills

Team Management
Bankruptcy
SCRA
Hardship
Recovery Payments
Process Documentation
Vendor Management
Risk Mitigation
Compliance Support
Data Analysis

+9 more

Qualifications

High School Diploma
Associate's Degree
Bachelor's Degree

About OppFi

oppfi.com

OppFi (Opportunity Financial LLC) is a Chicago-based fintech and financial services company that builds technology to broaden community banks' ability to extend consumer credit to everyday Americans. The company owns OppLoans and operates an online personal lending platform, partnering with banks to originate and service loans using data-driven underwriting and digital tools. OppFi is publicly traded (NYSE: OPFI) and serves U.S. customers with English and Spanish support.