Smartbox
The Backoffice Customer Experience Specialist supports international markets by bridging human empathy with smart technology to handle written communication for B2C customers and B2B partners. This role involves resolving inquiries, managing orders, and guiding partners through operational queries using advanced translation and assistance tools. The position requires strong English proficiency and a high comfort level with AI tools and CRM software to deliver accurate, high-quality solutions.
Smartbox.ai uses AI to perform Advanced Data Discovery and Redaction on information of interest, helping organisations everywhere to solve their data protection and privacy challenges.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Smartbox.
Smartbox didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role