Backup Care Specialist
Care.com
About this role
Care.com is a consumer tech company dedicated to helping families find quality care for loved ones. The Backup Care Specialist role focuses on providing customer service support to clients needing backup care, assessing eligibility, and coordinating care arrangements through various communication channels. The position is hybrid, based in Dallas, TX, and involves diverse tasks to support the backup care program.
Skills
About Care.com
care.comCare.com is an online marketplace that connects families with caregivers — including babysitters, nannies, tutors, pet sitters, senior caregivers, and housekeepers. The platform offers searchable local provider profiles with reviews and optional background checks, plus employer services such as HomePay for nanny payroll and tax support. It also features job listings, resources, and tools to simplify hiring and managing in‑home care. Care.com’s mission is to make it easier for families to find better care, operating across multiple countries to serve both care seekers and providers.
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About Care.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$20k – $22k
per year