Citi

BANAMEX - Customer Experience Sr Analyst - AVP

Citi(6 days ago)

HybridFull TimeSenior$89,246 - $121,973 (estimated)Customer Experience
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About this role

The Senior Customer Experience Analyst is a strategic role focused on analyzing and optimizing customer experience processes through detailed data analysis and reporting. They leverage advanced Excel skills, lead projects, and provide insights to support decision-making and continuous improvement across the organization.

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Required Skills

  • Excel
  • Pivot Tables
  • Dashboards
  • Data Analysis
  • Data Modeling
  • Automation
  • Data Visualization
  • Report Writing
  • Customer Insights
  • Research Methods
Citi

About Citi

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.

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