BDC Agent

Jeff Wyler Mercedes-Benz of Fort Mitchell is seeking a motivated Business Development Center Representative to serve as the primary point of contact for prospective clients, delivering a luxury customer experience from initial inquiry through appointment scheduling. The role involves managing leads across multiple channels, conducting follow-up campaigns, and collaborating with the sales team to drive showroom appointments and customer satisfaction. Success is measured by key performance indicators including lead response time, appointment show rates, and CRM accuracy.