mcgrathimports
The Service BDC Representative manages inbound and outbound customer communications to schedule service appointments, follow up on inquiries, and promote service offerings. This role focuses on driving customer satisfaction, increasing service department revenue, and maintaining high retention rates through effective phone, email, and text-based interactions. The position requires strong organizational and multitasking abilities in a fast-paced environment.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for mcgrathimports.
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