Behavioral Health Administrative Assistant
Guidelight Health(4 months ago)
About this role
Guidelight Health is a newly launched behavioral healthcare company focused on delivering high-quality PHP and IOP services with an emphasis on clinical excellence and compassionate care. The Behavioral Health Administrative Assistant will serve as the front-line representative, ensuring patients and visitors are supported and connected to the care they need within a collaborative team. This is a full-time, onsite position based in Norwood, MA that offers competitive pay and a supportive work-life balance.
Required Skills
- Patient Greeting
- Phone Management
- Appointment Scheduling
- Insurance Verification
- Billing Assistance
- Reception Maintenance
- Records Management
- Database Updating
- Staff Collaboration
- HIPAA Compliance
+5 more
Qualifications
- High School Diploma
- Associate's Degree (Preferred)
- Bachelor's Degree (Preferred)
About Guidelight Health
guidelighthealth.comGuidelight Health is a mental health provider specializing in evidence‑based Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs. They deliver compassionate, trauma‑informed care focused on personalized treatment plans and measurable recovery outcomes. Guidelight’s multidisciplinary approach combines evidence‑based therapies and skills‑building in a supportive, structured setting for individuals who need intensive, non‑residential treatment. The organization positions itself as a partner in a transformative mental health journey, helping clients regain functioning and well‑being.
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