Behind the Meter - Customer Experience Specialist
Intellihub
About this role
This role focuses on providing exceptional customer service and support to energy system customers post-installation. The position involves managing customer interactions, troubleshooting issues, and ensuring a positive experience throughout the customer journey, with an emphasis on renewable energy solutions.
Skills
About Intellihub
ftsgps.comForward Thinking Systems (FTSGPS) provides fleet management systems that combine accurate GPS tracking with AI-driven dash camera technology. They offer hardware and software telematics solutions designed to improve safety, visibility, and operational efficiency for fleets and service operators, backed by strong customer support. The platform delivers real‑time tracking, driver monitoring, and reporting to help reduce risk and optimize routes. FTSGPS positions itself as a forward‑looking partner to keep customers “ahead of the other guys.”
About Intellihub
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Intellihub.
Salary
$40k – $60k
per year