BI Analyst - Product Support
Electrum Software
About this role
A Business Intelligence Analyst in Product Support at a computer software company analyzes data to support product-related decision making and improve customer success strategies. The role involves working within the Customer Success department to leverage insights for better product and service delivery.
About Electrum Software
electrumsoftware.comElectrum Software provides next-generation payment software for enterprise financial services. The platform is API-first, enabling scalable payment processing, orchestration, and settlement across complex environments. It emphasizes developer-friendly tooling and robust documentation with global reach to support large institutions and payment providers. Electrum positions itself as a modern, reliable, and compliant payment infrastructure for enterprises.
Recent company news
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businessreport.co.zaPick n Pay accepts Bitcoin as a payment option during trial run
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About Electrum Software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Electrum Software.
Salary
$62k – $84k
per year