Bi-Lingual - (Spanish/English) Full Time Remote Customer Service Rep - Emergency Roadside Service
American Automobile Association(20 days ago)
About this role
A Remote Customer Service Representative at The Auto Club Group supports AAA members by handling emergency roadside assistance inquiries through a call-center environment. The full-time role is remote with paid virtual training and requires interaction across multiple systems to assist members and coordinate contractor services. The position serves members across multiple states and includes varied shifts, including evenings and weekends.
Required Skills
- Telephone Etiquette
- Customer Service
- Data Entry
- PC Navigation
- Map Reading
- Communication
- Multitasking
- Problem Solving
- De-Escalation
- Spanish Fluency
Qualifications
- High School Diploma or Equivalent
- State Licenses for Sales/Service
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